Refund Policy for SHG Bazaar

At SHGBazaar, we ensure a seamless shopping experience while supporting SHGs. Refunds are processed only under specific conditions outlined below:

  • 1. Conditions for Refunds

    • Refunds are initiated only if the product is damaged during shipping.
    • Customers must report damages within 24 hours of receiving the order with clear photographic evidence.

  • 2. Refund Process

    • Once the issue is verified, the refund will be processed to the original payment method.
    • Refunds will be processed within 24-48 hours after verification.

  • 3. Non-Refundable Situations

    • Refunds will not be processed for:
    1. Slight variations in handmade products.
    2. Customer dissatisfaction with design or size, as all product descriptions are clearly mentioned.
    3. Delays caused by courier services.

  • 4. How to Request a Refund

    1. Order ID
    2. Photos of the damaged product and packaging
    3. Description of the issue

  • 5. Customer Responsibility

    • It is the customer's responsibility to provide accurate shipping details. Refunds will not be issued for failed deliveries due to incorrect addresses.

We appreciate your understanding and support in empowering SHGs through SHGBazaar.
For assistance, contact us at support@shgbazaar.com.