Terms and Conditions for SHGBazaar

Welcome to SHGMade! These Terms and Conditions govern your use of our website, services, and purchases. By accessing or using our platform, you agree to adhere to the following terms:

  • 1. General Information

    • SHGMade is an online platform dedicated to promoting and selling products made by Self-Help Groups (SHGs) across India.
    • The platform connects customers with handmade, eco-friendly, and locally sourced products.
    • All transactions, communications, and product delivery are facilitated by SHGMade.

  • 2. Product Information

    • The products sold on SHGMade are handmade by SHGs, which may lead to slight variations in design, size, or color.
    • Product descriptions, images, and details are provided by the SHGs and are accurate to the best of our knowledge.

  • 3. Payments

    • Payments for products purchased on SHGMade must be made using the payment gateways integrated into our platform (e.g., Razorpay, PhonePe).
    • SHGMade does not store your payment information. Transactions are secure and handled by third-party payment providers.

  • 4. Order and Shipping

    • Once an order is placed, it will be processed within the specified timeline mentioned at checkout.
    • SHGMade ensures proper packaging and timely shipping but is not responsible for delays caused by external factors like courier services.

  • 5. Refund and Return Policy

    • SHGMade does not accept product returns.
    • Refunds will only be initiated for products damaged during shipping, as per our refund policy.
    • For more details, visit our Refund Policy page

  • 6. User Responsibilities

    • Users must provide accurate shipping and contact information.
    • Any misuse of the platform, including fraudulent activities, will lead to immediate suspension of services.

  • 7. Intellectual Property

    • All content, including images, text, and branding, on SHGMade is the property of SHGBazaar or its SHG partners. Unauthorized use is strictly prohibited.

  • 8. Limitation of Liability

    • SHGMade is not liable for any damages arising from the use of the platform or delays in product delivery beyond our control.
    • Users agree that all purchases are made at their own risk and that SHGBazaar acts only as a facilitator.

  • 9. Dispute Resolution

    • Any disputes related to transactions on SHGMade will be resolved through arbitration under Indian law.

  • 10. Changes to Terms and Conditions

    • SHGMade reserves the right to modify these Terms and Conditions at any time. Users are encouraged to review this page periodically.

    For questions or concerns, please contact us at support@shgbazaar.com.